# Facil-IT > Facil-IT is a cloud-based CMMS and facilities service-management platform - > "the operating system for commercial service providers." Purpose-built for > maintenance service providers, contractors, retail service chains, and > multi-site operators, it centralizes work orders, workforce dispatch, vendor > management, SLA performance, compliance, and billing in one platform - from > work order to invoice. Founded in 2011; based in Williston Park, New York. Facil-IT is a cloud CMMS product from TMA Systems, the facilities and asset management software company behind WebTMA. It acts as the central hub for work execution, workforce coordination, SLA performance, and service delivery across all of a provider's client relationships, complementing the facility management platforms those clients already use. TMA Systems software is used by 3,000+ organizations across 125,000+ facilities worldwide. Learn more at https://www.tmasystems.com. ## Product - [Features](https://www.facilit.fm/our-features/): End-to-end work order and service operations - configurable status workflows, asset management and tagging, rule-based vendor dispatch, multi-warehouse parts and inventory, automated preventive-maintenance generation, and bidding/project management. Plus client and vendor portals, an offline-capable field mobile app (tag scanning, photos, signatures), telephony and geofenced IVR check-in/out, vendor scorecards, proximity-based dispatch, a configurable rules engine, compliance and paperwork reminders, SLA monitoring, built-in AR/AP with live job costing, native accounting sync, and an open BI data feed. - [Integrations](https://www.facilit.fm/integrations/): "Connect every system your operation runs on." Two-way connections to client work-order portals (ServiceChannel, Corrigo, Fexa, OfficeTrax, FM Pilot, EcoTrak, IBM Maximo; Nuvolo coming soon); accounting and ERP (QuickBooks Online, NetSuite, Acumatica, Microsoft Dynamics GP and Navision); payments, tax and reporting (Ramp, Sage, Avalara AvaTax, Power BI); and SMS and address validation (Twilio, SmartyStreets). ## Solutions - [Solutions overview](https://www.facilit.fm/solutions/): Three editions - Retail-it, Community, and Dedicated. - Retail-it: Cloud-hosted edition that adds call-center capability and workflow automation on top of the standard product. - [Community](https://www.facilit.fm/solutions/community/): Standard, out-of-the-box cloud edition with private training, onboarding, phone/email support, workflow customization, and frequent feature updates. - [Dedicated](https://www.facilit.fm/solutions/dedicated/): Fully branded custom build on a dedicated server (hosted by IDS), with on-site training and consulting, work-order history import, and unlimited BI and business-logic customization. ## Industries Facil-IT serves commercial facilities service providers and their clients across retail, restaurant, grocery, convenience stores, health & wellness, fitness, banking & finance, and property management - from national facilities organizations and multi-unit chains to regional service companies. ## How to Buy - [Request a Demo](https://www.facilit.fm/request-a-demo/) - Pricing is quote-based; request a demo for a walkthrough and quote. - [Contact](https://www.facilit.fm/contact-us/): info@facilit.fm, (516) 739-1313 - 275 Hillside Ave, Williston Park, NY 11596 ## Company - [About Facil-IT](https://www.facilit.fm/about-us/): CMMS and facilities service-management software company founded in 2011 by CEO Zaree Voskerijian, who earlier founded Intelligent Data Systems (IDS) in 1984. - [TMA Systems (parent company)](https://www.tmasystems.com/): Full product portfolio including WebTMA, Eagle CMMS, EQ2 HEMS, ProCal, Virtual Facility, RiskPartner, and Facil-IT. - [Acquisition announcement - September 2025](https://www.tmasystems.com/press/tma-systems-acquires-facil-it): Facil-IT joined TMA Systems in September 2025.